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Frequently Asked Question

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  • Q. How soon can we get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry in working days.

  • Q. Are you a direct manufacturer or a trading company?

    We are a factory, and we also have our own international trade department, we produce and sell ourselves.

  • Q. What products can you provide?

    We mainly produce hair dryers, hair straighteners, curling irons, electric toothbrushes, etc.

  • Q. What application fields are your products mainly involved in?

    Our products are used in personal care.

  • Q. Can you make customized products?

    Yes, we can develop and produce products according to the drawings or samples provided by customers.

  • Q. What is the production capacity of your company?

    We have 8 production lines, a complete injection workshop, and an annual output of more than 3 million sets of products.

  • Q. How many employees does your company have and how many technicians are there?

    The company currently has more than 300 employees, including more than 50 professional technicians and more than 10 engineers.

  • Q. How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;
    Then, we have ITS, TUV-certified laboratories, various testing equipment: wire bending and winding. Switch life tester, aluminum plate coating life tester, spring life tester, etc. The above-mentioned equipment can fully ensure to provide customers with high-quality products, and at the same time can ensure that customers' requirements for new product development and inspections are met.

  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable.

  • Q. How to deliver goods to customers?

    Usually we ship by sea, because we are in Ningbo, and we are only 35 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.

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